Shontelle’s relationship goes off the tracks in the melancholy video for “Say Hello to Goodbye,” the latest single from her second album No Gravity. The Barbados-born singer-songwriter runs into her ex while boarding a train at New Jersey’s Hoboken station, but only one passenger decides to stay for the ride.

“It’s really a story of acknowledging [that] this ain’t working, it’s the end, and it’s time to say hello to goodbye,” explained Shontelle, who wrote the song after splitting with her boyfriend. “I know a lot of people can relate to similar circumstances.”